Communication

Data

Official data in SubjectManager for the following academic year: 2024-2025

Topic

The course will introduce students to the theoretical and practical aspects of basic communication skills. In addition to the theoretical background of communication (types and levels of communication; communication styles and principles; the role of suggestive communication; intercultural communication), the seminars will provide students with communication exercises to develop their advocacy, conflict management and empathy skills, which are essential for effective work and cooperation. By developing communication competences, students will increase their sense of ownership and develop their ability to use professional and effective oral, written and network communication methods and tools.

Lectures

Practices

Seminars

• 1. General communication skills. (Purposes, principles, types, levels and laws of communication. The importance of information in interpersonal relationships. The role of verbal and non-verbal communication. Communication noise. What makes our communication effective?) - Gács Boróka
• 2. General communication skills. (Purposes, principles, types, levels and laws of communication. The importance of information in interpersonal relationships. The role of verbal and non-verbal communication. Communication noise. What makes our communication effective?) - Gács Boróka
• 3. Communication styles (Introduction to communication styles: aggressive, passive, manipulative and assertive communication, their backgrounds, behavioural characteristics and effects. Interactive presentation of the assertiveness model; the results of assertive communication. Requirements for effective written and oral communication. (Awareness of own communication style - MBTI test and situational exercise) - Gács Boróka
• 4. Communication styles (Introduction to communication styles: aggressive, passive, manipulative and assertive communication, their backgrounds, behavioural characteristics and effects. Interactive presentation of the assertiveness model; the results of assertive communication. Requirements for effective written and oral communication. (Awareness of own communication style - MBTI test and situational exercise) - Gács Boróka
• 5. Nonviolent communication (Communication between the giraffe and the jackal based on Marshall Rosenberg’s work . The role of objective assessment of the situation, i.e. the role of active attention in understanding individuals in order to avoid misunderstandings. Distinguishing between feelings and thoughts. The ability to say no, to criticise and to make requests assertively. Situational exercises.) - Gács Boróka
• 6. Nonviolent communication (Communication between the giraffe and the jackal based on Marshall Rosenberg’s work . The role of objective assessment of the situation, i.e. the role of active attention in understanding individuals in order to avoid misunderstandings. Distinguishing between feelings and thoughts. The ability to say no, to criticise and to make requests assertively. Situational exercises.) - Gács Boróka
• 7. Situational exercises. - Gács Boróka
• 8. Situational exercises. - Gács Boróka
• 9. Effective communication in dealing with conflicts (Motivation, creating win-win situations, argumentation, reconciling different points of view, conducting conflict discussion, questioning techniques. Information distortion and its consequences. The role of empathy in communication.) - Gács Boróka
• 10. Effective communication in dealing with conflicts (Motivation, creating win-win situations, argumentation, reconciling different points of view, conducting conflict discussion, questioning techniques. Information distortion and its consequences. The role of empathy in communication.) - Gács Boróka
• 11. The suggestive role of communication (broken record technique, yes-set, follow-lead, positive/negative questioning, the role of control, echo technique. Intercultural communication specificities. - Gács Boróka
• 12. The suggestive role of communication (broken record technique, yes-set, follow-lead, positive/negative questioning, the role of control, echo technique. Intercultural communication specificities. - Gács Boróka
• 13. Scientific communication (Communication during research, with subjects) - Gács Boróka
• 14. Scientific communication (Communication during research (with participants and collegues) - Gács Boróka

Reading material

Obligatory literature

Notes from the seminars.

Literature developed by the Department

Notes

Recommended literature

Wambui, Tabitha: Communication Skills, Students Coursebook, 2015

Huber-Kriegler, M., Lázár, I., & Strange, J.: Mirrors and windows: An intercultural communication textbook. Council of Europe, 2003

Guenther, L.: A textbook linking theory, research, and practice of science communication, 2020

Katz, N. H., Lawyer, J. W., Sweedler, M., Tokar, P., & Sossa, K. J.: Communication and conflict resolution skills. Kendall Hunt Publishing, 2020

DeVito, J. A.: The Interpersonal Communication Book. Instructor, 1, 18, 2019

Conditions for acceptance of the semester

.

Mid-term exams

None.

Making up for missed classes

None.

Exam topics/questions

1. General communication skills.

2. Communication style

3. Nonviolent communication

4. Situational exercises

5. Effective communication in dealing with conflicts

6. The suggestive role of communication

7. Scientific communication

Examiners

• Gács Boróka

Instructor / tutor of practices and seminars

• Gács Boróka