Empathic and Assertive Communication in Clinical Practice

Data

Official data in SubjectManager for the following academic year: 2024-2025

Topic

The role of empathy in treatment has become increasingly important in recent years. Numerous researches have shown that healing also becomes more effective with enhancing empathy. Empathy-enhancing practices have been shown to make therapy more effective, increase patient satisfaction and well-being, and reduce doctors' risk of malpractice and burnout. The scope of the course is to enhance empathic and assertive communication skills during the semester. During the practices, the psychological and linguistic background provides excellent professional assistance to the students to manage even the most difficult and stressful situations with confidence and resolve conflicts and problems in doctor-patient situations with appropriate empathy and assertiveness.

Lectures

Practices

Seminars

• 1. The theoretical background of empathy
• 2. The role, and importance of empathy in medical communication
• 3. Linguistic tools of empathy
• 4. The verbal and nonverbal empathic communication
• 5. The theory of assertiveness in medical communication
• 6. The role, and importance of assertiveness in medical communication
• 7. The assertive communication
• 8. The assertive treatment of feelings, assertive-passive-aggressive behaviors
• 9. Empathic and assertive communication in practice: persuasion (practice)
• 10. Empathic and assertive communication in practice: persuasion (practice)
• 11. Empathic and assertive communication in practice: resistance (practice)
• 12. Empathic and assertive communication in practice: resistance (practice)
• 13. Empathic and assertive communication in practice: breaking bad news (practice)
• ...

  14. Empathic and assertive communication in practice: breaking bad news (practice)

  15. Empathic and assertive communication in practice: breaking bad news (practice)
• 16. Empathic and assertive communication in practice: breaking bad news (practice)
• 17. Empathic and assertive communication in practice: handling criticism, blaming (practice)
• 18. Empathic and assertive communication in practice: handling criticism, blaming (practice)
• 19. Empathic and assertive communication in practice: a conflict of opinions (practice)
• 20. Empathic and assertive communication in practice: a conflict of opinions (practice)
• 21. Empathic and assertive communication in practice: doctor-child patient dialogue
• 22. Empathic and assertive communication in practice: doctor-child patient dialogue
• 23. Evaluation
• 24. Evaluation

Reading material

Obligatory literature

Literature developed by the Department

Notes

Handouts

Recommended literature

Conditions for acceptance of the semester

Participation in simulation practice.

Mid-term exams

Practical situations and case analysis in writing.

Making up for missed classes

To be discussed with the course tutor in each individual case.

Exam topics/questions

Active participation at seminars and in practical situations.

Examiners

Instructor / tutor of practices and seminars

• Eklicsné Lepenye Katalin
• Szalai-Szolcsányi Judit